Thank you for shopping with us at StateTax. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer returns on eligible products according to the following guidelines:
Eligibility for Return:
- You may request a return within 30 days of receiving your product.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Non-Returnable Items:
- Digital products, including software and e-books, cannot be returned.
How to Process a Return:
- Contact us at +1 862-666-5432 or email us at [your email] with your order number and the reason for return.
- We will provide you with a return authorization and instructions on how to send the product back to us.
- Customers are responsible for return shipping fees unless the product is defective or incorrect.
Refunds:
- Once we receive your returned product, we will inspect it and notify you about the status of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-7 business days.
Damaged or Defective Products:
- If your item is defective or damaged upon arrival, please contact us immediately so we can assist you with a replacement or refund.
Contact Us: For any questions or assistance with your return, please contact us:
- Phone: +1 862-666-5432
- Email: [your email]
We appreciate your business and are committed to ensuring that you are satisfied with your purchase.